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Privacy Policy

Privacy Policy
1. Name and contact details of the controller responsible for processing and of the company data protection officer
This data privacy information applies for data processing by:

 Frankfurt am Main City Planning Department
 Kurt-Schumacher-Strasse 10, 60311 Frankfurt/Main
 Tel.: +49 (0)69/212-34871

Regulatory data protection officer: Department for Privacy and IT Security
Sandgasse 6, 60311 Frankfurt/Main
Tel. +49 (0)69/212-32888

2. Collection of personal data and type and purpose of their use

 a) From website visits
When you access our website www.stadtplanungsamt-frankfurt.de, information is sent automatically through the browser used by your terminal device to the server of our website. This information is temporarily stored in what is known as a logfile. The following information is recorded without any assistance from you and is saved until it is automatically deleted:
 - IP address of the requesting computer;
 - date and time of access;
 - name and URL of the file viewed;
 - website from which access was obtained (referrer URL);
 - browser used and, where relevant, the operating system of your computer and the name of your access provider.
We process the abovementioned data for the following purposes:
 - to ensure the connection with the website is established smoothly;
 - to ensure easy use of our website;
 - evaluation of the system security and stability; and
 - for other administrative purposes.
In addition, we also use Plesk as an administrative tool for our website. It is used for the purposes of anonymized statistical evaluation.
The legal basis for the data processing is art. 6, para. 1, lit. (f) GDPR. Our legitimate interests stem from the purposes of data acquisition listed above. Under no circumstances do we use the acquired data to draw conclusions about you as an individual.
Furthermore, our website makes use of cookies. You can find more detailed explanations of these under point 4 of this Privacy Policy.

 b) From use of our forms for enquiries, participations, surveys and orders
In the case of questions of any kind, as well as online participation processes, online surveys and online orders, we offer you the possibility of getting in touch with us via a form provided on the website. Here, depending on the form, users have to input their name, address and/or e-mail address so that we know who is submitting the enquiry and are able to respond to or process it accordingly. Further details can be added voluntarily. By using these services you automatically consent to the electronic processing of your data. You may revoke this consent in writing at any time. All online forms are automatically retrieved in encrypted form.
Data processing for the purposes of contacting us takes place in accordance with art. 6, para. 1, lit. (a) GDPR on the basis of your freely given consent.
The personal data acquired by us for the use of the forms are automatically deleted once the enquiry you submitted has been dealt with.

3. Forwarding of data

Your personal data will never be forwarded to third parties for any purposes other than those outlined in the following.
We will only pass on your data to third parties if:
 - you have expressly given consent for this in accordance with art. 6, para. 1, lit. (a) GDPR;
 - forwarding the data, in accordance with art. 6, para. 1, lit (f) GDPR, is necessary for the assertion, or exercise of, or the defense against legal claims and there is no reason to presume that you have an overriding, protection-worthy interest in your data not being forwarded;
 - there is a statutory obligation to forward the data in accordance with art. 6, para. 1, lit (c) GDPR; and
 - this is legally permissible and is necessary for the processing of contractual relationships with you in accordance with art. 6, para. 1, lit. (b) GDPR.

4. Cookies

Our website uses cookies. These are small files that your browser creates automatically and which are stored on your device (laptop, tablet, smartphone and such like), when you visit our site.
The cookie stores information that is created in connection with the particular device you are using. This does not mean, however, that it provides us with direct knowledge of your identity.

a. Session cookies (cookie during use of the website)
We use what are known as session cookies, which are necessary for the functionality of the website. The session cookie allocates orders placed for publications and legal zoning plans, as well as enquiries about specific pages, images, or other contents to a user or their terminal device in the content management system and for the duration of the session stores them on the City of Frankfurt Planning Department’s system. This involves a session cookie being placed on the user’s computer.

The session cookie uses an alternative ID address (randomly generated identification number) to store the contents. These are automatically deleted 60 minutes after you leave the site.

b. Font change cookies
We use font change cookies for the purpose of optimizing the user-friendliness of our site. Should you change a default font size to a different one during a visit to our website, the new font size will be stored on this cookie. You will find these cookies under the name “Efasize” in your browser’s cookie settings. The cookies are stored on your terminal device for 60 minutes.

As such, should you revisit our website within the space of one hour to make use of our services, the system automatically recognizes that you have already visited us which font size settings you activated, so that you do not need to enter them again.

The data processed through cookies are required for the stated purposes for the protection of our legitimate interests in accordance with art. 6 para. 1 sentence 1 lit. f) GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notification always appears before a new cookie is created. Nevertheless, complete deactivation of cookies can mean that you are unable to use all the functions of our website.

5. Rights of data subjects

You have the right:
 - in accordance with art. 15 GDPR, to request information about the personal data we process in relation to you. Specifically, you can request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data is or has been disclosed, the planned storage time, the existence of a right to correction, deletion, limitation of processing or objection, the existence of a right of complaint, the origin of your data where it is not obtained by us, and the existence of an automated decision-making process including profiling and, where relevant, precise details thereof;
 - in accordance with art. 16 GDPR, to immediate correction in the case of inaccuracies or completion of the personal data we have stored for you;
 - in accordance with art. 17 GDPR, to request deletion of the personal data we have saved, provided that its processing is not necessary for the exercising of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of the public interest or for the assertion or exercise of or the defense against legal claims;
 - in accordance with art. 18 GDPR, to request limitation of processing of your personal data where the accuracy of the data is disputed, its processing is unlawful, you object to its deletion and we no longer require the data, you require this for the assertion or exercise of or the defense against legal claims, or you have lodged an objection to its processing in accordance with art. 21 GDPR;
 - in accordance with art. 20 GDPR, to obtain the personal data you have provided us with in a structured, commonly usable and machine-readable format, or to request its transfer to another controller;
 - in accordance with art. 7, para. 3 GDPR, to revoke consent previously given to us at any time. This will mean that we will no longer be able to carry out the data processing this consent related to in the future; and
 - in accordance with art. 77 GDPR, to complain to the relevant supervisory authorities. The relevant supervisory authority is: Hessen Data Protection Officer, P.O. Box 3163, 65021 Wiesbaden, tel.: +49 (0)611/1408 – 0, poststelle@datenschutz-hessen.de.

6. Right of objection

 Where your personal data is processed on the basis of legitimate interests, in accordance with art. 6, para. 1, lit. (f) GDPR, you have the right, in accordance with art. 21 GDPR, to object to the processing of your personal data where there are reasons for this arising from your specific situation or where you are objecting to direct advertising. In the latter case, you have a general right of objection, which is implemented by us without information on your specific situation.
If you wish to exercise your right of objection or revocation, it is sufficient to send an e-mail to koordination.amt61@stadt-frankfurt.de.

7.  Data security

For the website visit, we use the widespread SSL process (Secure Socket Layer) in connection with the highest level of encryption supported by your browser. As a rule this is 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can see whether an individual page of our website is transmitted in encrypted form from the key or lock symbol displayed in the lower status bar of your browser.
We also make use of suitable technical and organizational security measures to protect your data from random or deliberate manipulations, partial or full loss or destruction, and unauthorized access by third parties. Our security measures are continually improved in line with technological developments.

8. Topicality and amendment of this Privacy Policy

This Privacy Policy is currently valid and was last revised in April 2020.
As a result of advances in our website and services, or on account of statutory or regulatory provisions, it may occasionally be necessary to amend this Privacy Policy. An up-to-date version of the Privacy Policy statement can be viewed and printed at any time on the website at https://www.stadtplanungsamt-frankfurt.de/datenschutzerklaerung_16862.html.

9. Information and services from other providers

This website includes information and services from other providers, who obtain personal data relating to you within the context of their services. Please note that the Frankfurt/Main City Planning Department is not responsible for the processing or use of the data and the provider’s own terms may apply.